As part of our Managed Collaboration Services, Data Consult provides an all inclusive unified communication service based on Cisco Hosted Collaboration Solution (HCS), offering clients a customized plan based on business needs and the number of agents operating within the company.
Clearpath is an around-the-clock technical service tailored to meet companie’s precise needs. It covers a spectrum of technologies ranging from standard unified communications applications to complex telepresence solutions.
The subscription service offers enterprise companies, as well as small to medium businesses, a comprehensive portfolio of collaboration services at a fraction of the cost. It allows companies to invest their efforts and time on growth goals while minimizing the risk of downtime and improving the overall productivity of their teams.
Our consultants will offer advisory recommendations to help clients choose the service pack that best suits their business requirements.
Features
COMPARE PACKAGE FEATURES
On Premise or Off Premise
Corporate Telephony
& Directory
Managed Service
Voice Recording
Voice Mail
Team Chat
Fax Over IP
Reporting & Billing
Multiple Devices Per User
ACD / IVR
Inbound / Outbound Queuing
Supervisor & Agent Desktop
Email / Chat Integration
Wallboard / Mobile Dashboard
Application Integration
& Data Augmentation
Basic LiCENCE
BASIC TELEPHONY USER
ENHANCED LICENCE
ENHANCED TELEPHONY USER
CONTACT CENTER
CONTACT CENTER AGENTS
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