Collaboration Platform Insights

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The Product

The Collaboration Platform is an operation platform providing an in-depth view on the status of the Cisco Unified Call Manager (CUCM) and the registered devices therein. It provides detailed information on phones registration, gateways and external lines status. It can also detect failures, count outbound calls and generate reports and statistics from the CUCM and voice gateways using CDRs and JTAPI. This data is generated from system logs from and visualised in a web front end.

Collaboration Platform Insights

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