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What is Wi-Fi 6 and why might I need it?

What is Wi-Fi 6 and why might I need it?   By Raed Hmaidan Read Time: 12 min | July 2020 In the past couple of months, we have all been hearing of the next evolution in wireless technology, Wifi 6. In this article I will tackle the ins and outs of this next stage...
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“Customer Intimacy”: The road to a better customer experience

Ten years ago in a casual discussion with one of my French MBA teachers, he started explaining to me a new concept called “customer intimacy” which many service providers are currently implementing to increase customer loyalty and differentiate themselves in the market. As a marketing consultant he was back then helping Orange in implementing this...
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